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  • Home
  • About
  • Our Team
  • Podiatry Services
  • FAQs
  • Contact
  • Book Now

FAQs

What does a Podiatrist do?

Podiatrists are the only medical professionals who specialize in assessing, diagnosing and treating disorders of the foot and ankle.

Do I need a referral?

A referral letter from your GP is only required for Department of Veterans Affairs card holders and patients utilising Medicare EPC plans.

How do I make an appointment?

Please telephone the clinic on (03) 9521 0111.

Clinic is open Monday, Tuesday, Thursday and Friday from 9am -5pm

What happens during my consultation?

The initial consultation consists of a thorough history concerning your presenting problem.

We endeavour to accurately diagnose your condition and initiate treatment during your first visit where possible.

Can I get a rebate from my private health insurance?

Patients with private health insurance who have “PODIATRY extras” are entitled to receive a rebate on the spot via our HICAPS terminal.

Will Medicare cover the cost of my appointment?

Patients will pay the full amount on the day and then receive a Medicare benefit of $53 into their bank account

Will my Department of Veterans’ Affairs (DVA) Card cover the cost of my consultation?

Patients who hold a DVA gold card will not be required to pay

What should I bring to my appointment?

Podiatrists can offer expert advice on footwear, so it is a good idea to bring in shoes that are worn on a regular basis

Do we sterilise instruments?

All instruments are cleaned with medical grade detergent, bagged and then sterilised in our state of the art autoclave as per Australian guidelines

How do i make an appointment?

Please telephone the clinic on (03) 9521 0111.

Clinic is open on Monday, Tuesday, Wednesday and Thursday

Will Medicare cover the cost of my appointment?

Patients with an eligible EPC or CDM plan will pay the full amount on the day and then receive a Medicare benefit of $55.10 into their nominated bank account

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